Sought-after data science knowledge and services.

We’ve helped network planning teams to get a holistic view of integrated networks. We modelled and compared different network designs to determine the best design based on defined criteria and improvements on the customer experience.

We’ve aided transport operators with their tender bids. This included analysing the existing network performance, and proposed network changes against a risk profile of achieving proposed contractual KPIs, which improved the transport operators’ finance confidence in developing bid documentation for the delivery of proposed services.

We’ve helped transport agencies managing complex public transit networks to identify inefficiencies in network timetables and realise millions of dollars of regained efficiencies from delivery partners. All through using market-leading AI algorithms to comparatively analyse scheduled versus actual network performance—via the ingestion of massive amounts of network real time, ticketing, scheduling and telematics data sources. This involved using complex mathematical calculations to determine the optimal network schedules and performance.

We’ve modelled in-depth economic elasticities of fares changes for a government agency and its impacts on revenue, patronage, route/asset capacity and individual customers.

Through analysis of private operators’ performance across their routes, fleet and staff, our consulting advice has driven operational improvements in efficiency, cost management and customer experience—helping operators to meet contracted KPIs and avoid penalties.

By building clever, automated contractual performance monitoring dashboards, we’ve enabled government clients to easily capture data on service performance and automate the performance evaluation of contractual KPI performance.